Deer Trail registration

3 Kreisäi Oy, 3441363-9 (hereinafter the online store) sells products to private individuals in Finland. We reserve the right to change delivery terms and prices. Product prices include VAT.

Online store contact information

Email: feelwellwithminna@gmail.com
Phone: 0400 194 031
Postal address: c/o Business Torsti Oy Parkkilantie 1, 85900 Reisjärvi

Ordering

The products to be ordered are selected on the website by adding them to the shopping cart. The order is sent by paying for the contents of the shopping cart in the checkout function of the online store. By placing an order, you accept these terms of delivery, product prices and delivery costs. If an e-mail address is given at the time of ordering, an order confirmation will be sent by e-mail. The order confirmation shows the ordered products and the price.

Payment

Visma Pay (Visma Payments Oy, business ID 2486559-4), which is registered in the register of payment institutions maintained by the Financial Supervisory Authority, acts as the payment intermediary for the online store. Payment is made via Visma Pay's online service, and Visma Pay or Visma Payments Oy is shown as the payee on the account statement and invoice. Visma Pay forwards the payments to the online retailer. Payment is safe, because all information about the payment transaction is transmitted using an encrypted connection so that no outside party can see the payment transaction information.

The transaction is created between the customer of the online store and the online store. The online store is responsible for all obligations related to the store.

Read more about Visma Pay: https://www.vismapay.fi/

Payment methods

Via the Visma Pay service, you can pay with online banking credentials, wallet, payment cards (credit/debit), invoice or installment payment. The following payment methods are available: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallissouuspankkit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Pivo, Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard - cards, and Alisa Invoice and Alisa Business Invoice.

MobilePay: You can pay with your MobilePay wallet if you have enabled payment in online stores in the application's settings. Payments made with the MobilePay wallet are charged from the payment card attached to the wallet. If charging the payment from the payment card fails, paying with the MobilePay wallet is not possible in the online store.

Pivo: Terms of use are available on Pivo's website: https://pivo.fi/kayttoehdot/pivon-kayttoehdot/

OP Invoice - A flexible way to pay for online purchases. For customers of all banks. With OP Invoice, you can make purchases of up to 5,000 euros and pay them off interest-free within 45 days. If you wish, you can split the invoice into several installments. Your purchases are shown in one place, so you can easily stay informed about the use of money. With a credit limit, you keep your consumption within the limits you want. You can conveniently receive invoices in your e-mail. In our online service, you can see information about your use of OP Invoice and the amount of your purchases. You can use OP Invoice if you are over 20 years old with the ability to pay, and you have the domain names of a Finnish bank. You can find more information about the OP Invoice at: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku

Alisa Invoice is a flexible and safe payment method. The payment method is suitable for all consumers over the age of 20 for all types of purchases. If you wish, you can split the bill into smaller parts and pay back in up to 60 installments. You can find more information about Alisa Laskuu at: https://www.alisapankki.fi/

Alisa Yrityslaku is a flexible and safe payment method for companies. The payment method is suitable for all Finnish companies, regardless of their corporate form. The buyer's right to purchase is fully verified digitally and the purchase takes only a few minutes. The company can itself choose a suitable payment period from three different options: 14 days, 30 days or 60 days. You can find more information about Alisa Business Invoice at: https://www.alisapankki.fi/

Visma Pay payment service contact information

Visma Payments Oy (Y-ID 2486559-4)
Email: helpdesk@vismapay.com
Phone: 09 315 42 037 (weekdays 9 a.m. to 4 p.m.)
Postal address: Brahenkatu 4, 53100 Lappeenranta

Delivery

Orders are mailed on weekdays. The delivery time for products delivered from the warehouse is usually 3-5 business days. If the delivered products are order products, the delivery time is usually 1-3 weeks. Delivery costs are determined by the chosen delivery method, possible additional services, weight and size of the order. You can see the shipping costs in the checkout function of the online store before the final acceptance of the order.

If the product is lost or damaged during delivery, this must be reported to the online store immediately, but within 14 days. Packages damaged during delivery must be reported to the company responsible for delivery without delay. 

Returns

The online store customer has a 14-day right of exchange and return in accordance with the Consumer Protection Act. The right of return does not apply to registration for a sporting event. The customer has the right to exchange or return some or all of the products in the order. The products to be returned or exchanged must be in their original packaging and in saleable condition. If you wish to return or exchange products, please first contact the online store and ask for return instructions. Please include your name, contact information and account number with the return for a possible refund.

Order cancellation, error liability and complaints

Before the order is delivered, the order can be canceled with a written notification by e-mail.

The online store has statutory error liability for the products sold. In cases of complaints, please contact our customer service. The consumer has the right to refer potential disputes to the Consumer Disputes Board.